Terms and Conditions

These Terms and Conditions ("Terms") govern access to and use of https://nastipe.dev (the "Website") and requests for software development and related services made through the Website.

The Website is operated under the naStipe.dev brand by:

• Legal name: naStipe.dev
• Business ID: 3447010-7
• Business address: Yrjönkatu 4 B 12, 50100 Mikkeli, Finland
• Email: support@nastipe.dev
• Telephone: +358 45 172 3964
• Country of establishment: Finland

In these Terms, "Provider", "we", "us", and "our" refer to the business identified above. "Client", "you", and "your" refer to a Website visitor or a person or organisation requesting or purchasing services.

By using the Website, you agree to the parts of these Terms that concern Website use. A separate project agreement, accepted quote, statement of work, or order confirmation may apply to purchased services.

The Website presents software development services, portfolio information, indicative packages, pricing estimates, and contact options. Website content is general information. It is not professional legal, financial, cybersecurity, or other regulated advice.

You may use the Website only for lawful purposes. You must not:

• interfere with the Website, its servers, security, or normal operation;
• attempt unauthorised access to systems or data;
• submit unlawful, harmful, misleading, or malicious material;
• use automated tools to overload, scrape, or copy the Website in a way that harms the Provider or other users; or
• infringe intellectual property, privacy, or other rights.

We may restrict access when reasonably necessary to protect the Website, users, or the Provider.

We aim to keep Website information accurate and current, but Website content may contain errors or become outdated. Images, examples, portfolio descriptions, technical stacks, delivery times, and results are illustrative unless expressly included in a project agreement.

Prices shown as "starting at", calculator results, package prices, promotional prices, and timeline estimates are indicative. They are not binding offers. Final scope, price, taxes, payment schedule, delivery dates, and assumptions will be stated in a written quote or project agreement.

Submitting a contact, quote, package, or appointment form does not create a contract or payment obligation. A contract is formed only when both parties accept a written project agreement or when we clearly confirm acceptance of an order in writing. An automated receipt or reference number only confirms that a request was received.

Promotions may be subject to stated eligibility rules, scope limits, and validity dates. A promotion does not apply after its stated end date unless confirmed in writing.

Each project may be governed by a separate written agreement, accepted quote, or statement of work (collectively, the "Project Agreement"). The Project Agreement should state at least:

• deliverables and excluded work;
• milestones and estimated schedule;
• price, applicable taxes, expenses, and payment dates;
• Client dependencies and review periods;
• acceptance criteria;
• support, maintenance, hosting, and third-party services;
• intellectual property arrangements; and
• termination and cancellation terms.

If these Terms conflict with a Project Agreement, the Project Agreement controls for that project. Mandatory law always controls over conflicting contract terms.

The Client must provide accurate requirements, timely decisions, access, materials, credentials, approvals, and other cooperation reasonably needed for the project. The Client confirms that it has the right to provide and authorise use of all submitted content, data, software, trademarks, and other materials.

Delays or extra work caused by missing, late, inaccurate, or changed Client inputs may affect price and schedule. We will notify the Client of a material effect and obtain approval where the Project Agreement requires it.

The Client remains responsible for business decisions, legal compliance, content accuracy, data entered into deliverables, and obtaining any licences or permissions not expressly included in the Project Agreement.

Work outside the agreed scope requires written agreement. A change request may alter price, milestones, or delivery dates. We are not required to begin changed or additional work until both parties approve its effect in writing.

Fees and payment schedules are stated in the Project Agreement. The quote or Project Agreement will state whether VAT or other taxes are included. Prices presented to consumers before contract formation will include taxes and unavoidable charges as required by law.

The Client must pay valid invoices by their due dates using the stated payment method. We may charge lawful late-payment interest and reasonable recovery costs. For business clients, we may pause work after giving reasonable notice if an undisputed invoice remains overdue. Any pause may move delivery dates.

Unless the Project Agreement states otherwise, third-party fees such as hosting, domains, app-store charges, payment processor fees, stock assets, licences, and cloud usage are not included.

Delivery occurs through the method stated in the Project Agreement, such as repository access, deployment, file transfer, or publication.

The Client must review deliverables within the agreed review period and report any material failure to meet the agreed requirements with enough detail for investigation. We will correct verified defects for which we are responsible as required by the Project Agreement and applicable law.

A change of preference, a new requirement, misuse, an unsupported modification, a third-party failure, or a problem outside the agreed environment is not necessarily a defect in our work.

Nothing in these Terms limits a consumer's statutory rights concerning delay, defects, conformity, repair, price reduction, cancellation, or compensation.

Business-client cancellation and termination rights are governed by the Project Agreement.

Consumers may have a statutory 14-day right to withdraw from a distance contract. Before paid work begins during that period, we will request any consent and acknowledgement required by law. If a consumer validly requests early performance and later withdraws, the consumer may need to pay a proportionate amount for work performed before withdrawal. The right of withdrawal may be lost after a service is fully performed or digital content is supplied only where all conditions required by law have been met.

Instructions and a model withdrawal form must be provided to a consumer before a distance contract is concluded where required by law. Nothing in these Terms removes or restricts a mandatory consumer cancellation right.

The Website, including its design, text, graphics, code, branding, and other content, is owned by or licensed to the Provider. You may view and use it for normal personal or business evaluation. No other rights are granted without written permission.

Project intellectual property is governed by the Project Agreement. Unless that agreement states otherwise, after full payment:

• the Client receives ownership of custom deliverables created specifically for the Client to the extent ownership can legally be transferred;
• the Provider retains ownership of pre-existing materials, general know-how, reusable tools, libraries, methods, templates, and components; and
• the Client receives a perpetual licence to use retained Provider materials included in the deliverables as needed to use, maintain, and modify those deliverables.

Open-source software and third-party materials remain subject to their own licence terms. Source code, credentials, documentation, and repository access are delivered only as stated in the Project Agreement.

Each party must protect non-public information received from the other party and use it only for the project or another agreed purpose. This duty does not cover information that is public without breach, already lawfully known, independently developed, lawfully received from a third party, or required to be disclosed by law.

Detailed confidentiality obligations or a separate non-disclosure agreement may be included in the Project Agreement.

We will not publicly identify confidential Client work without permission. Any right to display a Client's name, logo, screenshots, project description, or results in a portfolio or case study must be agreed in the Project Agreement or separately in writing. Permission may be subject to agreed launch dates and confidentiality limits.

Deliverables may depend on third-party products or services, including hosting providers, domain registrars, cloud platforms, APIs, analytics, payment processors, app stores, and open-source software. Their separate terms, privacy practices, pricing, service levels, and availability apply.

We are not responsible for a third party's independent acts, outages, policy changes, price changes, or discontinuation, except to the extent a loss results from our failure to use reasonable professional care in selecting, configuring, or integrating that service.

We process personal data submitted through the Website to respond to inquiries, prepare quotes, arrange meetings, manage projects, protect the Website, and meet legal obligations. Further details, including legal bases, retention periods, recipients, and data-subject rights, are set out in our Privacy Policy.

The Website uses essential local storage and, with consent given through the cookie banner, Google Analytics. Cookie choices can be managed through the Website's consent controls.

Do not submit special-category personal data, confidential production credentials, or unnecessary personal data through general inquiry forms.

We may maintain, update, suspend, or discontinue Website features. We do not guarantee uninterrupted or error-free Website availability. We use reasonable measures to protect the Website, but no internet service or transmission method is completely secure.

You are responsible for securing your own systems, accounts, credentials, backups, and devices unless a Project Agreement expressly assigns a responsibility to us.

We will provide contracted services with reasonable professional skill and care and in material accordance with the Project Agreement.

Except for express commitments in a Project Agreement and rights that cannot legally be excluded, we do not guarantee that a deliverable will produce a particular commercial result, revenue level, search ranking, user volume, regulatory outcome, or uninterrupted third-party service.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law. This includes liability for intentional misconduct, gross negligence, death or personal injury caused by negligence, fraud, and mandatory consumer rights.

For business clients only, and unless the Project Agreement states otherwise:

• neither party is liable for indirect or consequential loss, lost profit, lost revenue, lost business opportunity, or loss of data, except where such exclusion is prohibited by law; and
• the Provider's total aggregate liability arising from a project is limited to the fees paid or payable for that project during the 12 months preceding the event giving rise to the claim.

The business-client limitations do not apply to payment obligations, misuse of intellectual property, breach of confidentiality, or liability that cannot legally be limited.

Neither party is liable for delay or failure caused by an event beyond its reasonable control, provided the affected party promptly informs the other party and takes reasonable steps to reduce the effect. Payment obligations already due remain payable. If the event continues for a substantial period, either party may terminate affected work as stated in the Project Agreement or applicable law.

The Website may link to third-party websites. Links are provided for convenience and do not imply endorsement. We do not control third-party content or practices. Use of a third-party website is subject to that party's terms and policies.

We may suspend or terminate Website access for serious or repeated breach of these Terms, unlawful conduct, or a security threat. Project suspension and termination are governed by the Project Agreement and applicable law.

Terms that by nature should continue after termination, including payment, confidentiality, intellectual property, liability, and dispute provisions, remain effective.

These Terms and Project Agreements are governed by Finnish law, excluding its conflict-of-law rules. Mandatory consumer protections that apply in the consumer's country of residence remain unaffected.

Please send complaints first to support@nastipe.dev so we can try to resolve them directly.

Business disputes are subject to the courts of Finland, with Etelä-Savo District Court as the court of first instance, unless the Project Agreement states otherwise.

A consumer may bring proceedings in the court available under mandatory law. Finnish consumers may seek guidance from the Finnish Competition and Consumer Authority's Consumer Advisory Services (kkv.fi). If a dispute cannot be settled, a consumer may refer it to the Finnish Consumer Disputes Board (kuluttajariita.fi) after first contacting the Provider.

We may update these Terms for future Website use or future contracts. The current version will show its effective date on the Website. Material changes do not retroactively alter an existing Project Agreement unless both parties agree or the law requires the change.

If any provision is invalid or unenforceable, the remaining provisions continue to apply. A delay in enforcing a right does not waive that right.

Questions, notices, and complaints about these Terms may be sent to:

• naStipe.dev
• Business ID: 3447010-7
• Yrjönkatu 4 B 12, 50100 Mikkeli, Finland
• Email: support@nastipe.dev
• Telephone: +358 45 172 3964